Privacy Policy

Draft pending legal review. It describes what the app does today, verified against the code.

Who we are

Vizra is made and operated by SentryTrack, Inc., a Delaware corporation (file number 10774550, incorporated 18 September 2026). SentryTrack, Inc. is the data controller for everything described below. Legal notices can be served at its registered office: 131 Continental Dr, Suite 305, Newark, DE 19713, care of Legalinc Corporate Services Inc. For anything else, use the contact address at the end.

The short version

Vizra needs your location to work, because everything it does is about where you are relative to other riders and to the road. Your rides are private to you. Nothing is sold. The one thing shared beyond your own account — pooled road-safety data — is opt-in, asked for in plain language, and can be withdrawn, at which point what you already contributed is deleted.

What we collect

Location

Continuously while you are riding, including in the background with the screen off. A navigation and safety app that stops tracking when the screen locks does not work. Location draws your position, provides turn-by-turn directions, shows you riders nearby, warns you about hazards ahead, and records rides you choose to record.

Ride recordings

Distance, duration, speed and the path you took, for rides you record. Stored against your account and visible only to you. On your own phone you see the route exactly as you rode it; the copy stored on our servers, and anything you share from the app, has the start and end moved by up to about 300 m so a ride that begins and ends at your door does not say where your door is.

Your profile

The name you enter and your vehicle’s category, make, model, year and color. Sign-up asks for no email address, phone number, date of birth, or password. You can add an email address or Sign in with Apple later to keep your rides across phones; if you do, the address is held only to sign you back in.

Emergency contacts

Names, phone numbers and email addresses you choose to add. They stay on your device unless you switch on “Allow Vizra to contact this person for you” for a contact; that contact is then stored on Vizra’s server so an SOS or a missed check-in can email them without you. Switching it off deletes the server copy.

Medical card

Blood type, allergies, medications and notes for responders, if you choose to fill them in. Stored with your account. It goes nowhere unless you turn on “Send with my SOS” on the medical card screen, which starts off. With it on, the card goes to your consented emergency contacts as a second email, right after the alert email Vizra sends when you trigger an SOS or miss a check-in, and it is added to the text Vizra opens for you to send. Vizra sends it to nobody else: not to other riders, not to emergency services. The email asks your contact to pass it to whoever is helping you, which is the point of it. The email itself travels through Resend, the service that delivers Vizra’s email (see Service providers).

Crash alerts

When a ride stops suddenly and stays still, Vizra asks “Are you OK?” on your screen or lock screen. The moment that question is put in front of you, a small record goes to Vizra’s server: your name, your last position, when you were asked, and the deadline. Tapping “I’m OK”, riding on, or ending the ride marks it cancelled. If the deadline passes and your phone has gone quiet, the server emails your consented emergency contacts with that position, exactly as your phone would have. Nothing is written for a question Vizra could not show you. The record is removed when you delete your account.

Riding events

Moments of hard braking, hard acceleration and aggressive cornering, detected from your phone’s motion and location. These produce your ride insights and coaching, both of which are yours alone unless you opt in to the shared safety map below.

Crash detection tuning — opt-in

Vizra is building a second crash detector that reads your phone’s motion sensors (accelerometer and gyroscope) while you record a ride. In the current version it only watches: it never alerts anyone on its own, and the server decides whether it runs at all. Nothing from it leaves your phone unless you switch on Help tune crash detection in Settings, which starts off. With it on, when a recorded ride ends, Vizra uploads that ride’s motion-sensor readings and its speeds — no location, no route, no name — as one file against your account, so the detector can be tuned on real rides. Only the Vizra team can read these files; they are not shared with anyone else and are deleted once tuning is done. Switch it off at any time and nothing further is uploaded. If you switch it off during a ride, that ride’s readings are discarded.

What is shared, and with whom

Your position, with nearby riders

While the app is open, your first name, vehicle type, position, heading and speed are broadcast to riders within about 5 miles, so they can see you on the map. This is the core feature. Turn it off with Ghost Mode in Settings, which lets you keep seeing others without being seen. Riders in a pack you have joined always see you, because joining a pack is what consenting to that looks like.

Your location, during an SOS

If you trigger an SOS, your position is sent to your emergency contacts and shown to riders in a pack you have joined so they can reach you. Riders outside your pack do not see an SOS.

The shared safety map — opt-in

If, and only if, you agree, your braking, acceleration and cornering events are pooled with other riders’ to find places where many riders have trouble.

• Shared: the event’s location, direction, speed, force, and the weather at the time.
• Not shared: your name, your vehicle, your routes, or your rides.
• A location is never shown to anyone until at least three different riders have contributed events there, so no entry in the pool describes one person’s movements.

You are asked during sign-up, with nothing pre-selected. Declining costs you no features — your own ride insights and coaching work either way. You can change your answer at any time under Settings → Data → Shared safety map. Turning it off deletes the events you have already contributed.

Loved ones

Status: building. This section describes the Loved ones release. It ships with that release and is not in any TestFlight build yet. Wording pending legal review.

You can share where you are with the people you choose. We call them your loved ones. Anyone aged 13 or older can share. Vizra does not let anyone under 13 sign up or share, and it asks your age band before you can share with anyone.

What is shared. With each person you share with:

• Your location, all day, when you have turned sharing on and your phone allows it. Between rides Vizra uses low-power updates from the phone, which can be minutes apart. During a ride it uses high-accuracy GPS, about every 15 seconds. Outside a ride, location is only collected for this when sharing is on. If you started sharing with someone before Vizra shared all day, they keep seeing where you are only during recorded rides until you say yes to all day. Vizra asks you once, and you can change it for each person in People, Family settings.
• Your battery level.
• Whether location is off on your phone or set to approximate only, and when you last updated.
• Places such as Home, School and Work. Either of you can add one, and each place shows who added it. Vizra tells that person when you arrive at one, and when you are not at one by a time set for it.
• Your speed, only during a ride, and only if you turn speed alerts on for that person. They get a plain fact, such as “24 mph for 40 s at 3:12”. You hear the alert on your phone first.
• Your phone number, only if you enter one so they can use the Call button. It goes to that person and nobody else.
• The rides you record from the day you start sharing with that person: date, distance and time, with the start and end points blurred by up to 300 m and no route line. People you only see (and who don’t see you) never get yours.

Who can see it. Only the people you chose: someone whose link you accepted, or someone who accepted yours. Up to four people at a time. Nobody else sees it, including other riders and ride packs. Two adults (both 18 or older) can see each other, but only if each says yes on their own phone. When you ask to see someone, Vizra offers to let them see you too, switched on to start with; your location is shared with them only if you leave it on, and you can turn it off any time. The other person saying yes never shares your location. Either side can stop. A rider aged 13 to 17 can be seen without seeing the other person’s location, and always sees who can see them. Alerts go by email, to the address on the other person’s Vizra account. Before you say yes to a link, Vizra shows you the name and a partly hidden email address of whoever made it.

Stopping. Only you can turn sharing on, and only on your own phone. Either side can stop it at any time with one tap, for one person or for everyone. The other side is told at once in the app (“Sharing off since 3:52 PM”) and by email within 5 minutes. Your rider map says “Sharing with N people” whenever you are sharing, and tapping it shows what each person sees. Every 30 days Vizra asks “Still sharing with Isaiah?” in the app and by email, and you can keep or stop. You are emailed when someone adds an alert about you, such as a place alert, a low-battery alert or a speed limit. There is no hidden mode, and nothing stops you deleting the app. If someone is watching you against your wishes, the stop screen links to the National Domestic Violence Hotline (1-800-799-7233, thehotline.org).

How long we keep it. One current position per person you share, overwritten each time. We keep no trail of where you have been between rides. When you stop sharing with a person, the places saved for that person (including ones you added) are deleted, they stop seeing your recorded rides, and when no one is left your current position is deleted. Alert records (which email went to whom, and when) are kept so the same alert is not sent twice. Everything is deleted with your account.

What we do not do. Location shared this way is never sold, never given to insurers or data brokers, never used for ads, and never added to the shared safety map. It goes to the people you chose and nobody else. It tells your loved ones where a phone is. It does not promise anyone is safe. Position is stored with Supabase and alert emails travel through Resend (see Service providers).

Friends

Status: building. This section describes the Friends release. It ships with that release and is not in any TestFlight build yet. Wording pending legal review.

Friends is for adults: both people must be 18 or older. You invite a friend from People with a link. The link works once, for 48 hours, and nothing is shared until the person who opens it taps Add. Before they do, Vizra shows them your name and a partly hidden email address.

What a friend sees. Your last position and when it updated, anywhere, all day when your phone allows it, and whether you are riding. Your battery level only if you turn on Share my battery for that friend. Your phone number only if you enter one for them. Nothing else: places, arrival and battery alerts, speed, ride history and crash or SOS alerts are for the people in Family (Loved ones), never for friends.

Ghost mode and stopping. Ghost mode hides your dot from every friend; they see “Paused” and no position. Either of you can stop at any time, for one friend or, with Stop sharing with everyone, for all of them and your family too. It takes effect at once and the other person is not told. People lists everyone who can see you.

How long we keep it. The same one current position as Loved ones, overwritten each time, with no trail. When a friendship stops, the phone numbers and battery switches on it are removed. It is all deleted with your account, and it is never sold, never given to insurers or data brokers and never used for ads.

Service providers

• Mapbox — maps, search and turn-by-turn navigation. Receives location data in order to return directions and map tiles.
• Supabase — hosts the database and real-time presence. Stores your account, rides, and, if you opted in, your contributed events.
• Anthropic — used only to phrase your coaching feedback in natural language. It receives summary statistics, such as events per 100 miles in the wet versus dry, and never receives your location, your name, your routes or your rides.
• LiveKit — carries pack voice calls. It relays the audio between the phones in your pack while the call is on, with the name you entered and an account identifier so packmates see who is talking. It does not record or keep the audio.
• Resend — delivers Vizra’s email: the alert to your consented emergency contacts when you trigger an SOS, miss a check-in or do not answer a crash notice, and, if you switched it on, the medical card that follows it. Resend receives the recipient address and the message text in order to deliver it.

Data is not sold, and is not shared with advertisers, insurers or employers.

Your voice in a pack call

When you are in a ride pack, you are in the pack’s voice call like a group call, including while you use another app. Your microphone is on when you join, and the Mute button on the map turns it off. What you say is sent live to the riders in your pack’s call, through LiveKit. Only pack members can join the call. It is not recorded or stored by us or by LiveKit. Leaving the pack, or swiping Vizra closed, ends the call; switching to another app does not, and iOS shows the microphone in use. During a crash countdown your microphone mutes and the call goes quiet.

You can mute any packmate or turn them up or down. Those settings stay on your phone and change only what you hear. We note which rider runs each pack: the rider who started it, or, once they leave, the rider who has been in it longest. That rider can remove someone from the pack. When that happens we keep a record of which rider was removed from which pack, by whom and when, so they cannot rejoin that pack with its code. The record is kept while the pack exists and is deleted when the last rider leaves it or when either account is deleted.

Your account

Accounts are anonymous. The app signs you in with a randomly generated identifier rather than an email and password, so there is no login credential to lose and no address to be leaked.

Your control

• See it — your rides, statistics and ride insights are in the app.
• Stop contributing — Ghost Mode for position, and the shared-safety-map toggle for pooled data.
• Delete it — turning off the shared safety map deletes your contributions. To delete your account and everything attached to it, email us.

This website

ridevizra.com uses no analytics, no advertising and no tracking cookies. If you join the launch list, your email address is used to tell you when Vizra launches, and for nothing else.

Children

Vizra is not directed at children under 13 and we do not knowingly collect their data.

Changes

If this policy changes in a way that affects what is collected or shared, you will be asked again rather than notified quietly.

Contact

SentryTrack, Inc.
support@ridevizra.com